Question 1

What is home health care?

Accepted Answer

Home health care is skilled medical care delivered in the comfort of your own home. Licensed nurses, therapists, and aides travel to you to provide services such as wound care, medication management, physical and occupational therapy, and disease education, all under the direction of your physician.

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Our care coordinators are here to guide you and your family through every step.

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Question 2

Who qualifies for home health services?

Accepted Answer

Patients who are under the care of a physician, considered homebound, and require intermittent skilled nursing or therapy typically qualify. Our intake team verifies eligibility and coordinates directly with your doctor to establish a plan of care.

Question 3

Does insurance cover home health care?

Accepted Answer

Home health care is often covered by Medicare, Medicaid, and many commercial insurance plans when medical necessity criteria are met. Our team is glad to help you understand your coverage options and walk you through the process.

Question 4

How quickly can care begin?

Accepted Answer

After we receive a referral and physician orders, our team works to schedule the start-of-care visit as promptly as possible and will keep you informed of the timeline every step of the way.

Question 5

Will I see the same clinician each visit?

Accepted Answer

We prioritize continuity of care. Whenever possible, you are matched with a consistent care team so you build trust and familiarity with the clinicians visiting your home.

Question 6

What areas do you serve?

Accepted Answer

Astro Care serves patients across our regional service area. Contact us with your location and our team will confirm coverage and next steps.

Question 7

How do I make a referral?

Accepted Answer

Physicians and discharge planners can submit referrals through our secure portal, by fax, or by phone. Our intake team is ready to receive and process new referrals.

Answers to your questions

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Answers to your questions

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